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All counts employees have their own @countsrealestate.com email address that will function as a google account. This is what we recommend agents use for all business related functions. However, if you’ve made the decision to not use this account, you must set up forwarding on this account to make sure you’re receiving all of the emails sent to you.

Turn on Automatic Forwarding

Note: When your new messages are forwarded, messages from spam won’t be included.

  1. On your computer, open Gmail using the account you want to forward messages from. You can only forward messages for a single Gmail address, and not an email group or alias.
  2. In the top right, click Settings .
  3. Click Settings.
  4. Click the Forwarding and POP/IMAP tab.
  5. In the “Forwarding” section, click Add a forwarding address.
  6. Enter the email address you want to forward messages to.
  7. Click Next  Proceed  OK.
  8. A verification message will be sent to that address. Click the verification link in that message.
  9. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
  10. Click the Forwarding and POP/IMAP tab.
  11. In the “Forwarding” section, select Forward a copy of incoming mail to.
  12. Choose what you want to happen with the Gmail copy of your emails. We recommend Keep Gmail’s copy in the Inbox.
  13. At the bottom of the page, click Save Changes.

Turn Off Automatic Forwarding

  1. On your computer, open Gmail using the account you want to stop forwarding messages from.
  2. In the top right, click Settings .
  3. Click Settings.
  4. Click the Forwarding and POP/IMAP tab.
  5. In the “Forwarding” section, click Disable forwarding.
  6. At the bottom, click Save Changes.

The following tutorials will function with any google account, professional or personal.

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